Terms and conditions of Kolibribeads.com

 

KOLIBRI

Our Policy


Introduction
Karl Callus (in the following: Kolibri, Kolibribeads, kolibribeads.com, Kolibri Bead Supplies) operates the website www.kolibribeads.com on the internet for commercial purposes and offers clients of this website the opportunity to buy fashion jewellery beads, jewellery findings, jewellery accessories, jewellery making tools and costume jewellery. We also run shops on Etsy and Dawanda (as Kolibri Bead Supplies)



Privacy & Cookies

We fully respect your privacy. Any personal information we collect from you is strictly for the purpose of processing your order and will not be sold to any third party for profitable purposes. Our website stores cookies on your PC or device.

Cookies are small files containing basic information that

  • is used by the server to recognise your pc/device when you visit the website
  • helps us improve the website's usability
  • helps us analyse the use of the website in order to improve it
  • is used in the administration of the website
  • helps us personalise the website for you, including targeting advertisements which may be of particular interest to you.
Some anonymised information regarding your location and browsing habits might be indirectly recorded in cookies that are managed by Facebook, Google, Etsy, Twitter, Pinterest, Flickr and Dawanda. Unfortunately, we have no control over this content. For more information, please refer to the Privacy Agreement of the respective organisation.
 
Our website includes sections with Google Ads. By clicking on the links, you will be taken to a different website that has no affiliation whatsoever with Kolibri.

 

Returns
 
If you need to return a product, please contact us within 48 hrs after receiving the order. The item/s returned should be in its original condition and packed properly to avoid damage in the return process. Items may be returned within 14 days after receiving them. In the packing you should include your original invoice. We will only issue a refund if the item is in resellable condition and if we have been notified beforehand about the return. Please be kindly advised that return postage and packing charges will not be refunded.
 
Damaged or missing product claims must also be made within 48 hours of receipt.
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Delivery
We send our items via Anpost (Ireland) standard post. Their service has proven to be reliable and fairly inexpensive. For more details please click on the "Postage and Delivery" link, to be found on the right hand side of this page.
 

Courier service and registered post can also be requested at an additional charge.


Prices and Payment

The valid prices are the ones shown on the kolibribeads website at the time the order is placed.
Special offers shown on the kolibribeads website are only valid for a limited period. Special offers do not apply automatically to repeat orders.
 

Customers may choose between all the payment services of Etsy, Dawanda and Paypal, including but not limited to credit card, debit card, Paypal, bank transfer and other forms of credit. Please coinsult the respective portal for more details.


The English version of these Terms and Conditions supersedes any other conditions mentioned in the website. We reserve the right to change these terms and conditions without prior notice to the customer, however we will do our best to inform the customer should a change in these terms and conditions affect the status or price of a particular order being processed at the time of the change. The general terms and conditions of Etsy or Dawanda supersede these Terms and Conditions.

 

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