www.kolibribeads.com (hereafter Kolibri) is a website operated and maintained by Karl Callus for Kolibri - a business partnership registered in Ireland for Karl Callus & Alexandra Michelmann.

Latest version: 03 April 2024

Please note: this Privacy Policy applies exclusively to this website and online shop. Different terms apply to our shop on the Etsy portal due to the way Etsy handles data.

1. This website allows users to order products, which are sent to the user's provided address. The username, password, name, surname, address, phone number, order number and content and in the case of companies, also the company name, details and VAT number, are all stored by us to fulfill the order and for compliance with current retention laws and regulations stipulated by the Irish government and the EU.
   
   

2. User rights
   
   Users of our websites have the right:

   To be informed
   Through our Privacy Policy, Kolibribeads.com want to be as informative and as transparent as possible to ensure that you are aware of how seriously we treat your privacy and security while dealing with our business. If you have any questions on how we collect, retain and process your data, we would be happy to assist - please reach out to us at info@kolibribeads.com.

   To access their personal information
   You may request that we provide you with a record of the personal data that we retain about you. To make a data access request, please email info@kolibribeads.com. In the interest of Data Protection, Kolibribeads.com will require you to validate your access request and provide evidence of your identity. Additionally, you can review your personal data at any time in your Kolibribeads.com Account. We aim to fulfill verified and active Data Access Requests within 30 days where they are not excessive, repetitive, invalid or unfounded. Kolibribeads.com will never hold unnecessary data for longer than required for fulfilling the specified purpose of which it was collected. We may not always be able to fully present what you have requested, for example if it would impact the duty of data protection or confidentiality we owe to other individuals, or if we are otherwise legally entitled to deal with the request in a different manner.

   To correct /erase personal information
   You can request that Kolibribeads.com correct any information about you which is incorrect. Kolibribeads.com enable customers to update their information independently in their Kolibribeads.com Account. You can request that your information is erased. We always endeavour to fulfill your request fully, however we may not always be able to fully comply with your request. For example, where we need to keep using your information to comply with our legal obligations, or where we need to use your information to establish, exercise or defend legal claims.

   To restrict how we use personal information
   You may request that kolibribeads.com restrict the use of your personal data in certain circumstances, for example:

   where you think the information is inaccurate and it needs to be amended, updated or verified
   where you wish to unsubscribe to our marketing but do not wish to have your data erased

   To request us to transfer your information to another organisation
   You can request that we provide your personal data for transfer to the Data Protection Officer in another organisation in a structured, commonly used, machine readable format.

3. Cookies
   This website makes use of cookies to provide you with a convenient and feature rich online experience. Cookies are text files that contain information to identify returning visitors only during their visit to the site. Cookies are stored on your computer's hard drive and do no damage there.
   
   Website cookies contain personal data. Cookies spare you from having to enter the same data over and over again, facilitate the delivery of specific content, and help Kolibri identify particularly popular sections of the website. This enables Kolibri to tailor the contents of the website to your exact needs.
   Some third-party services (Facebook, Google Ads) may also place cookies on this website. Kolibri does not have access to these cookies and cannot control them.
   You have the option to disable the acceptance of cookies in the web browser. Kolibri assumes no responsibility for the use of cookies by third parties.
   
   
4. Newsletters
   If you have opted in to receive a newsletter, we will use the data supplied to send you our periodical newsletter with special offers and news via e-mail. You can opt out from receiving newsletters at any time through the link supplied at the bottom of the e-mail or by sending us a quick message.
   
   
5. Privacy Policy Statement for the use of Facebook plugins (the “Like” button, Facebook Messenger chat)
   Social plugins from the Facebook social network, 1601 South California Avenue, Palo Alto, CA 94304, USA, are integrated on our website. You can identify the Facebook plugins by the Facebook logo or the “Like” button on our web pages. For an overview of Facebook plugins, please visit: https://developers.facebook.com/docs/plugins/
   
   Whenever you visit our website, the plugin establishes a direct connection between your web browser and the Facebook server. This provides Facebook with the information that you with your IP address visited our website. If you click on the Facebook “Like” button while you are logged into your Facebook account, you can link our web content to your Facebook profile. This enables Facebook to assign your visit to our website to your user account. As the provider of this website, we wish to point out that we do not receive any information on the contents of the transmitted data or their use by Facebook. You will find more information on this in the Facebook Privacy Policy Statement at https://www.facebook.com/policy.php. If you do not want Facebook to be able to assign your visit to our website to your Facebook user account, please log out of your Facebook user account.
   
   When you use the facebook messenger chat feature, you will be given the option to log in with your facebook account. We have no direct access to any such personal info (log in details, passwords) but the message content will be transmitted via secure and possibly also non-secure methods. All social-media applications and features should be treated with care and no private information, such as credit card or bank details should ever be sent via such means. We are not able to trace or reverse any action performed through social media platforms an it is entirely up to the customer if he/she would like to use such features. For any personal info, please use our "Contact Us" page, call us or send us an e-mail. You will find more information on this in the Facebook Messenger Privacy Policy Statement at https://www.messenger.com/privacy.
   
   
6. Privacy Policy Statement for the Use of GOOGLE Analytics
   This website uses Google Analytics, a web analysis service of Google Inc. ("Google"). Google Analytics uses what are referred to as "cookies". Cookies are text files, which are stored on your computer and allow an analysis of your use of this website. The information generated by cookies on your use of this website is usually transmitted to a Google server in the USA and stored there. However, if IP masking (IP anonymisation) is activated on this website and if you are in a member state of the European Union or in another state that is party to the European Economic Area Agreement, a portion of your IP address will be removed prior to transmission. Only in exceptional cases will your full IP address be transmitted to a Google server in the USA and shortened there. On behalf of this website’s operator, Google uses this information to evaluate your use of the website, compile reports on website-activities and provide the website operator with other services connected to the use of the website and the use of the Internet. The IP address transmitted by your browser in the context of Google Analytics will not be combined with other Google data.
   
   You can prevent cookies being stored by modifying your browser settings. However, please note that if you do so, you might not be able to make full use of all functions available on this website. You can also opt out, i.e. prevent the capture of cookie-generated data (incl. your IP address) relating to your use of the website to Google and the processing of this data by Google, by downloading and installing the browser plugin, which is available under the following link: https://tools.google.com/dlpage/gaoptout?hl=en. We would like to further point out that the Google Analytics on this website has been extended by the "anonymizeIp" code to ensure an anonymous collection of IP addresses (so-called IP-Masking).
   
   
7. Privacy Policy Statement for the Use of Twitter
   Twitter service functions are integrated in our website. These functions are offered by Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA. The use of Twitter and the “Re-Tweet” function links the websites you visit with your Twitter account and makes this information available to other users. Data is transferred to Twitter in the process.
   
   We wish to point out that we as the provider of these web pages do not receive any information on the content of the transferred data or of its use by Twitter. For more information on Twitter’s Privacy Policy Statement, see https://twitter.com/privacy
   
   You can change your data privacy settings at Twitter in the account settings at https://twitter.com/account/settings
   
   
8. Privacy policy for Etsy
   
   Our website contains links that take the user to our shop on the Etsy platform. All information submitted on the Etsy platform are subject to Etsy's Privacy policy which can be found here: https://www.etsy.com/ie/legal/privacy/
   Please note that any purchases made on Etsy are treated separately from sales made on this website, i.e.: https://www.kolibribeads.com
   The term 'Etsy' is a trademark of Etsy, Inc. This application uses the Etsy API but is not endorsed or certified by Etsy, Inc.
   
   
9. Privacy policy for PayPal services
   
   We accept various methods of payment including bank transfer, cash and credit/debit card via PayPal. PayPal is a secure and highly trusted payment portal that has shown over the years to be extremely reliable. You do not need to have a PayPal account to pay for your goods but your personal details need to be processed separately by PayPal for security reasons. If you would like to read PayPal's privacy policy for Ireland, please visit https://www.paypal.com/ie/webapps/mpp/ua/privacy-full?locale.x=en_IE
   
   
10. Privacy policy for Revolut payment processing services
    We make use of Revolut services for payment processing of cards, Google Pay and Apple Pay and Revolut credit. Just like PayPal, Revolut is registered in Ireland and abides by all current EU laws with regard to privacy and data security. To view the entire Privacy policy of Revolut, please visit: https://www.revolut.com/privacy-policy/
    
    
11. Privacy policy for Squareup payment processing services
    We make use of Squareup services for payment processing of cards, Google Pay and Apple Pay. Just like PayPal, Squareup is registered in Ireland and abides by all current EU laws with regard to privacy and data security. To view the entire Privacy policy of Squareup, please visit: https://squareup.com/help/ie/en/article/3796-privacy-and-security
    
    
12. Changes to the Privacy Policy
    
    We reserve the right to modify this Privacy Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
    
    
    QUESTIONS AND CONTACT INFORMATION
    
    
    If you would like to access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us at info@kolibribeads.com